CRM Dynamics 2011 Tutorials and Support Offerings Provided by Pareto Platform CRM

Webinar Dates

• Group Calendar
• Contact Form and Functions
• Best Practices
• Advanced Find, Mail merge and Reports

1. Tutorials
• Tutorial Videos
• Pareto Videos
• Advocate Process
• Advocate Service Matrix
• CRM 2011 for Outlook
• Advanced Find
• Basic Advanced Find
• Adjust Columns
• Share view
• Mail Merge
• Basic Mail Merge
• Upload a template
• Do labels
• Tutorial Video Links
• Dynamics CRM 2011 Outlook Plugin Installation
• Resco App Setup Instructions
• Group Calendar 2012.pdf


2. FAQs
• Upcoming


3. Support Offerings
• Service Level Agreement (SLA)
• Support Lifecycle
• Support Offerings


• Microsoft Dynamics CRM 4 Tutorials
• Microsoft Dynamics CRM 2011 Tutorials

Advocate Process

Advocate Service Matrix

CRM 2011 for Outlook

* "Microsoft Dynamics CRM 2011 for Microsoft Office Outlook"

Advanced Find

Basic Advanced Find

Adjust Columns

Share view

Mail Merge

Basic Mail Merge

Upload a template

Do labels